/* TrustyData Support Widget — slide-in sheet, aligné charte 2026.
 *
 * Toutes les couleurs et fontes utilisent les variables CSS de la charte
 * (définies dans static/css/style.css du site marketing). Le widget reste
 * fonctionnel hors site grâce à des fallbacks, mais la palette définitive
 * vient du parent.
 */

.td-sup {
  --td-navy:    var(--deep-navy,   #0B1628);
  --td-blue:    var(--trust-blue,  #2D7BE5);
  --td-sky:     var(--sky-accent,  #5BA8F5);
  --td-ocean:   var(--ocean-blue,  #1B3A5C);
  --td-ice:     var(--ice-blue,    #E8F2FF);
  --td-cloud:   var(--cloud,       #F7F9FC);
  --td-white:   var(--white,       #FFFFFF);
  --td-mist:    var(--mist,        #EDF1F7);
  --td-slate-300: var(--slate-300, #CBD5E1);
  --td-slate-500: var(--slate-500, #64748B);
  --td-slate-700: var(--slate-700, #334155);
  --td-charcoal:  var(--charcoal,  #1E293B);
  --td-emerald: var(--emerald,     #10B981);
  --td-coral:   var(--coral-alert, #F43F5E);

  --td-font-display: 'Outfit', system-ui, -apple-system, sans-serif;
  --td-font-body:    'DM Sans', system-ui, -apple-system, sans-serif;
  --td-font-mono:    'JetBrains Mono', ui-monospace, 'SF Mono', Menlo, monospace;

  --td-radius-sm: 8px;
  --td-radius-md: 12px;
  --td-radius-lg: 16px;
  --td-radius-pill: 100px;

  --td-shadow-trigger: 0 10px 30px -8px rgba(11, 22, 40, 0.35);
  --td-shadow-sheet:   -24px 0 60px -20px rgba(11, 22, 40, 0.30);

  --td-ease-out: cubic-bezier(0.16, 1, 0.3, 1);
}

/* --- Trigger ------------------------------------------------------------- */

.td-sup__trigger {
  position: fixed;
  bottom: 1.5rem;
  right: 1.5rem;
  z-index: 9998;
  display: inline-flex;
  align-items: center;
  gap: 0.55rem;
  padding: 0.75rem 1.15rem 0.75rem 0.95rem;
  background: var(--td-navy);
  color: var(--td-white);
  border: 0;
  border-radius: var(--td-radius-pill);
  box-shadow: var(--td-shadow-trigger);
  font-family: var(--td-font-body);
  font-size: 14px;
  font-weight: 500;
  cursor: pointer;
  transform: translateY(0);
  transition: transform 180ms var(--td-ease-out), box-shadow 180ms var(--td-ease-out), background 180ms ease;
}
.td-sup__trigger:hover {
  background: var(--td-ocean);
  transform: translateY(-2px);
  box-shadow: 0 16px 36px -10px rgba(11, 22, 40, 0.45);
}
.td-sup__trigger:focus-visible {
  outline: 2px solid var(--td-blue);
  outline-offset: 3px;
}
.td-sup__trigger svg {
  width: 18px;
  height: 18px;
  stroke: currentColor;
  fill: none;
  stroke-width: 1.8;
}

/* --- Backdrop ------------------------------------------------------------ */

.td-sup__backdrop {
  position: fixed;
  inset: 0;
  z-index: 9999;
  background: rgba(11, 22, 40, 0.45);
  backdrop-filter: blur(2px);
  opacity: 0;
  pointer-events: none;
  transition: opacity 220ms ease-out;
}
.td-sup__backdrop[data-visible="true"] {
  opacity: 1;
  pointer-events: auto;
}

/* --- Sheet --------------------------------------------------------------- */

.td-sup__sheet {
  position: fixed;
  top: 0;
  right: 0;
  bottom: 0;
  z-index: 10000;
  width: min(760px, 100vw);
  background: var(--td-white);
  box-shadow: var(--td-shadow-sheet);
  display: flex;
  flex-direction: column;
  font-family: var(--td-font-body);
  color: var(--td-charcoal);
  transform: translateX(100%);
  transition: transform 320ms var(--td-ease-out);
}
.td-sup__sheet[data-open="true"] {
  transform: translateX(0);
}

/* --- Header -------------------------------------------------------------- */

.td-sup__head {
  flex: 0 0 auto;
  padding: 1.15rem 1.35rem;
  background: linear-gradient(135deg, var(--td-navy) 0%, var(--td-ocean) 100%);
  color: var(--td-white);
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 1rem;
}
.td-sup__brand {
  display: flex;
  align-items: center;
  gap: 0.75rem;
  min-width: 0;
}
.td-sup__mark {
  width: 38px;
  height: 38px;
  border-radius: 10px;
  background: linear-gradient(135deg, var(--td-blue), var(--td-sky));
  color: var(--td-white);
  display: grid;
  place-items: center;
  font-family: var(--td-font-display);
  font-weight: 800;
  font-size: 14px;
  letter-spacing: -0.02em;
  flex-shrink: 0;
}
.td-sup__brand-text { min-width: 0; }
.td-sup__brand-text h2 {
  margin: 0;
  font-family: var(--td-font-display);
  font-weight: 700;
  font-size: 16px;
  letter-spacing: -0.02em;
  line-height: 1.25;
}
.td-sup__brand-text p {
  margin: 2px 0 0;
  font-size: 12px;
  font-weight: 400;
  color: rgba(255, 255, 255, 0.72);
  line-height: 1.3;
}
.td-sup__close {
  width: 36px;
  height: 36px;
  border-radius: 50%;
  border: 0;
  background: rgba(255, 255, 255, 0.08);
  color: var(--td-white);
  cursor: pointer;
  display: grid;
  place-items: center;
  transition: background 160ms ease;
}
.td-sup__close:hover { background: rgba(255, 255, 255, 0.18); }
.td-sup__close:focus-visible {
  outline: 2px solid var(--td-white);
  outline-offset: 2px;
}
.td-sup__close svg { width: 18px; height: 18px; stroke: currentColor; stroke-width: 2; fill: none; }

/* --- Main scrollable area ------------------------------------------------ */

.td-sup__main {
  flex: 1 1 auto;
  overflow-y: auto;
  scroll-behavior: smooth;
  background:
    radial-gradient(circle at 100% 0%, rgba(232, 242, 255, 0.55), transparent 50%),
    var(--td-cloud);
}

/* --- Empty state --------------------------------------------------------- */

.td-sup__empty {
  padding: 2.5rem 1.75rem 1.5rem;
  max-width: 640px;
  margin: 0 auto;
}
.td-sup__empty-eyebrow {
  display: inline-block;
  padding: 0.25rem 0.65rem;
  background: var(--td-ice);
  color: var(--td-ocean);
  font-size: 11px;
  font-weight: 600;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  border-radius: var(--td-radius-pill);
}
.td-sup__empty h3 {
  margin: 0.85rem 0 0.5rem;
  font-family: var(--td-font-display);
  font-weight: 700;
  font-size: 28px;
  line-height: 1.15;
  letter-spacing: -0.025em;
  color: var(--td-navy);
}
.td-sup__empty p {
  margin: 0 0 1.5rem;
  color: var(--td-slate-500);
  font-size: 15px;
  line-height: 1.55;
}
.td-sup__suggestions {
  display: grid;
  gap: 0.6rem;
  margin-bottom: 0.5rem;
}
.td-sup__suggestion {
  text-align: left;
  background: var(--td-white);
  border: 1px solid var(--td-mist);
  border-radius: var(--td-radius-md);
  padding: 0.9rem 1rem;
  font: inherit;
  color: var(--td-charcoal);
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.75rem;
  transition: border-color 160ms ease, transform 160ms var(--td-ease-out), box-shadow 160ms ease;
}
.td-sup__suggestion:hover {
  border-color: var(--td-blue);
  transform: translateY(-1px);
  box-shadow: 0 6px 16px -8px rgba(45, 123, 229, 0.35);
}
.td-sup__suggestion:focus-visible {
  outline: 2px solid var(--td-blue);
  outline-offset: 2px;
}
.td-sup__suggestion-arrow {
  color: var(--td-slate-300);
  flex-shrink: 0;
  transition: color 160ms ease, transform 160ms var(--td-ease-out);
}
.td-sup__suggestion:hover .td-sup__suggestion-arrow {
  color: var(--td-blue);
  transform: translateX(3px);
}

/* --- Conversation -------------------------------------------------------- */

.td-sup__conversation {
  padding: 1.5rem 1.75rem 1rem;
  max-width: 720px;
  margin: 0 auto;
  display: flex;
  flex-direction: column;
  gap: 1.5rem;
}
.td-sup__turn {
  display: flex;
  flex-direction: column;
  gap: 0.85rem;
}
.td-sup__role {
  font-size: 11px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.06em;
  color: var(--td-slate-500);
}
.td-sup__msg-user {
  align-self: flex-end;
  max-width: 80%;
  background: var(--td-ice);
  color: var(--td-navy);
  padding: 0.75rem 1rem;
  border-radius: 16px 16px 4px 16px;
  font-size: 15px;
  line-height: 1.5;
  white-space: pre-wrap;
  word-wrap: break-word;
}
.td-sup__msg-asst {
  font-size: 15px;
  line-height: 1.6;
  color: var(--td-charcoal);
}
.td-sup__msg-asst.is-streaming::after {
  content: "▎";
  display: inline-block;
  color: var(--td-blue);
  animation: td-sup-cursor 1s steps(2) infinite;
  margin-left: 2px;
}
@keyframes td-sup-cursor {
  50% { opacity: 0; }
}

/* --- Markdown in assistant messages ------------------------------------- */

.td-sup__msg-asst > *:first-child { margin-top: 0; }
.td-sup__msg-asst > *:last-child  { margin-bottom: 0; }
.td-sup__msg-asst p { margin: 0 0 0.85em; }
.td-sup__msg-asst h1,
.td-sup__msg-asst h2,
.td-sup__msg-asst h3 {
  font-family: var(--td-font-display);
  font-weight: 700;
  color: var(--td-navy);
  letter-spacing: -0.02em;
  line-height: 1.25;
  margin: 1.25em 0 0.5em;
}
.td-sup__msg-asst h1 { font-size: 22px; }
.td-sup__msg-asst h2 { font-size: 19px; }
.td-sup__msg-asst h3 { font-size: 16px; }
.td-sup__msg-asst strong { font-weight: 600; color: var(--td-navy); }
.td-sup__msg-asst a {
  color: var(--td-blue);
  text-decoration: underline;
  text-underline-offset: 2px;
  text-decoration-thickness: 1px;
}
.td-sup__msg-asst a:hover { color: var(--td-ocean); }
.td-sup__msg-asst ul,
.td-sup__msg-asst ol {
  margin: 0 0 0.85em;
  padding-left: 1.4em;
}
.td-sup__msg-asst li { margin: 0.2em 0; }
.td-sup__msg-asst li::marker { color: var(--td-slate-500); }
.td-sup__msg-asst blockquote {
  margin: 0.85em 0;
  padding: 0.5em 0 0.5em 1em;
  border-left: 3px solid var(--td-blue);
  color: var(--td-slate-700);
  font-style: italic;
}
.td-sup__msg-asst code {
  font-family: var(--td-font-mono);
  font-size: 0.88em;
  background: var(--td-mist);
  color: var(--td-navy);
  padding: 0.12em 0.4em;
  border-radius: 5px;
  border: 1px solid rgba(0, 0, 0, 0.04);
}
.td-sup__msg-asst pre {
  position: relative;
  margin: 1em 0;
  padding: 0;
  border-radius: var(--td-radius-md);
  background: #282c34; /* atom-one-dark base */
  overflow: hidden;
  border: 1px solid rgba(0, 0, 0, 0.06);
}
.td-sup__msg-asst pre code {
  display: block;
  background: transparent;
  border: 0;
  color: #abb2bf;
  padding: 1rem 1.1rem;
  border-radius: 0;
  font-size: 13px;
  line-height: 1.55;
  white-space: pre;
  overflow-x: auto;
  font-family: var(--td-font-mono);
}
.td-sup__copy {
  position: absolute;
  top: 8px;
  right: 8px;
  background: rgba(255, 255, 255, 0.08);
  color: rgba(255, 255, 255, 0.7);
  border: 1px solid rgba(255, 255, 255, 0.12);
  border-radius: 6px;
  padding: 4px 9px;
  font-family: var(--td-font-body);
  font-size: 11px;
  font-weight: 500;
  letter-spacing: 0.02em;
  cursor: pointer;
  opacity: 0;
  transition: opacity 160ms ease, background 160ms ease, color 160ms ease;
}
.td-sup__msg-asst pre:hover .td-sup__copy,
.td-sup__copy:focus-visible {
  opacity: 1;
}
.td-sup__copy:hover {
  background: rgba(255, 255, 255, 0.16);
  color: var(--td-white);
}
.td-sup__copy.is-copied {
  opacity: 1;
  color: var(--td-emerald);
}

/* Tables — réels tableaux HTML stylés */
.td-sup__msg-asst table {
  width: 100%;
  border-collapse: collapse;
  margin: 1em 0;
  font-size: 14px;
  background: var(--td-white);
  border-radius: var(--td-radius-md);
  overflow: hidden;
  border: 1px solid var(--td-mist);
}
.td-sup__msg-asst thead { background: var(--td-cloud); }
.td-sup__msg-asst th {
  text-align: left;
  font-family: var(--td-font-display);
  font-weight: 700;
  color: var(--td-navy);
  padding: 0.65rem 0.85rem;
  border-bottom: 1px solid var(--td-mist);
  font-size: 13px;
  letter-spacing: -0.01em;
}
.td-sup__msg-asst td {
  padding: 0.6rem 0.85rem;
  border-top: 1px solid var(--td-mist);
  color: var(--td-slate-700);
  vertical-align: top;
}
.td-sup__msg-asst tbody tr:nth-child(even) td { background: rgba(247, 249, 252, 0.6); }
.td-sup__msg-asst hr {
  border: 0;
  border-top: 1px solid var(--td-mist);
  margin: 1.25em 0;
}

/* Inline notices (limit reached, error, etc.) */
.td-sup__notice {
  border-radius: var(--td-radius-md);
  padding: 0.85rem 1rem;
  font-size: 14px;
  line-height: 1.5;
  display: flex;
  gap: 0.65rem;
  align-items: flex-start;
}
.td-sup__notice--info  { background: var(--td-ice); color: var(--td-ocean); }
.td-sup__notice--warn  { background: #fff7e6; color: #92400E; }
.td-sup__notice--error { background: #fee2e2; color: #991B1B; }
.td-sup__notice strong { font-weight: 600; }

/* --- Compose ------------------------------------------------------------- */

.td-sup__compose {
  flex: 0 0 auto;
  padding: 0.85rem 1.35rem 1rem;
  background: var(--td-white);
  border-top: 1px solid var(--td-mist);
}
.td-sup__form {
  display: flex;
  gap: 0.5rem;
  align-items: flex-end;
}
.td-sup__input {
  flex: 1;
  min-height: 44px;
  max-height: 160px;
  resize: none;
  border: 1px solid var(--td-mist);
  border-radius: var(--td-radius-md);
  padding: 0.65rem 0.85rem;
  font: 15px/1.5 var(--td-font-body);
  color: var(--td-charcoal);
  background: var(--td-cloud);
  transition: border-color 160ms ease, box-shadow 160ms ease, background 160ms ease;
}
.td-sup__input:focus {
  outline: none;
  border-color: var(--td-blue);
  background: var(--td-white);
  box-shadow: 0 0 0 3px rgba(45, 123, 229, 0.15);
}
.td-sup__input::placeholder { color: var(--td-slate-500); }
.td-sup__send {
  flex-shrink: 0;
  height: 44px;
  padding: 0 1.1rem;
  background: var(--td-navy);
  color: var(--td-white);
  border: 0;
  border-radius: var(--td-radius-md);
  font: 600 14px/1 var(--td-font-body);
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  gap: 0.4rem;
  transition: background 160ms ease, transform 100ms var(--td-ease-out);
}
.td-sup__send:hover { background: var(--td-ocean); }
.td-sup__send:active { transform: scale(0.97); }
.td-sup__send:disabled { opacity: 0.4; cursor: not-allowed; }
.td-sup__send svg { width: 14px; height: 14px; stroke: currentColor; stroke-width: 2; fill: none; }

.td-sup__compose-meta {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-top: 0.65rem;
  font-size: 12px;
  color: var(--td-slate-500);
}
.td-sup__escalate-link {
  background: transparent;
  border: 0;
  padding: 0;
  color: var(--td-blue);
  font: inherit;
  font-weight: 500;
  cursor: pointer;
  text-decoration: none;
  display: inline-flex;
  align-items: center;
  gap: 0.3rem;
}
.td-sup__escalate-link:hover { color: var(--td-ocean); text-decoration: underline; }
.td-sup__powered {
  font-size: 11px;
  color: var(--td-slate-300);
  font-weight: 500;
  letter-spacing: 0.02em;
}

/* --- Escalation form ---------------------------------------------------- */

.td-sup__escalation {
  max-width: 640px;
  margin: 0 auto;
  padding: 1.75rem 1.75rem 1rem;
}
.td-sup__escalation-back {
  background: transparent;
  border: 0;
  padding: 0;
  color: var(--td-slate-500);
  font: 500 13px/1 var(--td-font-body);
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  margin-bottom: 1rem;
}
.td-sup__escalation-back:hover { color: var(--td-navy); }
.td-sup__escalation h3 {
  margin: 0 0 0.4rem;
  font-family: var(--td-font-display);
  font-weight: 700;
  font-size: 22px;
  letter-spacing: -0.02em;
  color: var(--td-navy);
}
.td-sup__escalation-intro {
  margin: 0 0 1.5rem;
  color: var(--td-slate-500);
  font-size: 14px;
  line-height: 1.55;
}
.td-sup__field {
  display: flex;
  flex-direction: column;
  gap: 0.35rem;
  margin-bottom: 1rem;
}
.td-sup__field label {
  font-size: 12px;
  font-weight: 600;
  color: var(--td-slate-700);
  letter-spacing: 0.01em;
}
.td-sup__field input,
.td-sup__field textarea {
  border: 1px solid var(--td-mist);
  border-radius: var(--td-radius-sm);
  padding: 0.65rem 0.85rem;
  font: 14px/1.5 var(--td-font-body);
  color: var(--td-charcoal);
  background: var(--td-white);
  transition: border-color 160ms ease, box-shadow 160ms ease;
}
.td-sup__field textarea { resize: vertical; min-height: 110px; font-family: var(--td-font-body); }
.td-sup__field input:focus,
.td-sup__field textarea:focus {
  outline: none;
  border-color: var(--td-blue);
  box-shadow: 0 0 0 3px rgba(45, 123, 229, 0.15);
}
.td-sup__esc-status {
  padding: 0.7rem 0.9rem;
  border-radius: var(--td-radius-sm);
  font-size: 13px;
  margin: 0.5rem 0 1rem;
  line-height: 1.45;
}
.td-sup__esc-status--info    { background: var(--td-ice); color: var(--td-ocean); }
.td-sup__esc-status--success { background: #d1fae5; color: #065F46; }
.td-sup__esc-status--error   { background: #fee2e2; color: #991B1B; }
.td-sup__esc-actions {
  display: flex;
  justify-content: flex-end;
  gap: 0.5rem;
  margin-top: 1rem;
}
.td-sup__esc-cancel,
.td-sup__esc-submit {
  border: 0;
  border-radius: var(--td-radius-sm);
  padding: 0.6rem 1.1rem;
  font: 600 14px/1 var(--td-font-body);
  cursor: pointer;
  transition: background 160ms ease, color 160ms ease;
}
.td-sup__esc-cancel { background: transparent; color: var(--td-slate-500); }
.td-sup__esc-cancel:hover { background: var(--td-mist); color: var(--td-charcoal); }
.td-sup__esc-submit { background: var(--td-blue); color: var(--td-white); }
.td-sup__esc-submit:hover:not(:disabled) { background: var(--td-ocean); }
.td-sup__esc-submit:disabled { opacity: 0.5; cursor: not-allowed; }

/* --- Email gate (anonymous quota) --------------------------------------- */

.td-sup__email-gate {
  margin: 0.85rem 0;
  padding: 1rem 1.1rem;
  border-radius: var(--td-radius-md);
  background: var(--td-ice);
  border-left: 3px solid var(--td-blue);
}
.td-sup__email-gate p {
  margin: 0 0 0.65rem;
  color: var(--td-ocean);
  font-size: 14px;
  line-height: 1.5;
}
.td-sup__email-gate-form {
  display: flex;
  gap: 0.4rem;
}
.td-sup__email-gate-form input {
  flex: 1;
  border: 1px solid var(--td-mist);
  border-radius: var(--td-radius-sm);
  padding: 0.55rem 0.7rem;
  font: 14px/1 var(--td-font-body);
  background: var(--td-white);
}
.td-sup__email-gate-form input:focus { outline: 2px solid var(--td-blue); outline-offset: -1px; }
.td-sup__email-gate-form button {
  background: var(--td-blue);
  color: var(--td-white);
  border: 0;
  border-radius: var(--td-radius-sm);
  padding: 0 0.95rem;
  font: 600 13px/1 var(--td-font-body);
  cursor: pointer;
}
.td-sup__email-gate-form button:hover { background: var(--td-ocean); }

/* --- Responsive --------------------------------------------------------- */

@media (max-width: 600px) {
  .td-sup__sheet { width: 100vw; }
  .td-sup__trigger {
    bottom: 1rem;
    right: 1rem;
    width: 56px;
    height: 56px;
    padding: 0;
    border-radius: 50%;
    justify-content: center;
  }
  .td-sup__trigger-label { display: none; }
  .td-sup__trigger svg { width: 22px; height: 22px; }
  .td-sup__head { padding: 0.9rem 1rem; }
  .td-sup__brand-text h2 { font-size: 15px; }
  .td-sup__brand-text p { font-size: 11px; }
  .td-sup__conversation { padding: 1rem 1.1rem 0.5rem; }
  .td-sup__empty { padding: 1.5rem 1.1rem 1rem; }
  .td-sup__empty h3 { font-size: 24px; }
  .td-sup__compose { padding: 0.75rem 1rem 0.85rem; }
  .td-sup__escalation { padding: 1.25rem 1.1rem 0.5rem; }
}

@media (prefers-reduced-motion: reduce) {
  .td-sup__sheet,
  .td-sup__backdrop,
  .td-sup__trigger,
  .td-sup__suggestion {
    transition: none;
  }
  .td-sup__msg-asst.is-streaming::after { animation: none; }
}